Frequently Asked Questions
Common Queries, Clear Answers
We source a wide range of categories including: organic textiles products, renewable energy products, construction materials, biodegradable plastic & paper products, steel and metal products, bamboo and wood products, health care products and others.
Vietnam is Southeast Asia’s 2nd largest exporter and a fast-growing manufacturing hub — exports rose 15.4% in 2024. Labor and production costs are competitive, and unlike China, most Vietnamese goods are not subject to US Section 301 tariffs. See our Vietnam page for more details.
Yes. Our Market Research service evaluates potential markets, analyzes local industry conditions, identifies prospective suppliers, and provides regulatory insights — helping you make an informed decision with no obligation.
Our Supplier Identification service finds and pre-qualifies suitable Vietnam suppliers, then delivers a vetted contact list you can approach directly.
Our Supplier Evaluation service covers multi-platform supplier identification, pre-qualification checks, pro-forma quotes, custom samples, and introductions to shortlisted factories.
Everything in Supplier Evaluation, plus on-site production inspections and full logistics support — packaging, tracking, and insurance — from factory to your door.
Yes. Our Factory Tour service organises customised tours to verified factories matched to your product needs. We obtain advance quotes so you’re ready to negotiate on arrival.
We conduct on-site inspections during production. For products requiring specific certifications or eco-friendly standards, we partner with an international 3rd party Quality Assurance firm for audits, compliance verifications, product inspections, and lab testing.
We charge a flat rate or pay-as-you-go — no commission. You receive original supplier quotes without markup, plus full factory contact details.
Yes. We handle supplier negotiations and contract management using our local knowledge and relationships to secure the best possible terms for your business.
Our team includes native English speakers and bilingual Vietnamese members experienced in working with international clients and local suppliers, ensuring clear communication and smooth transactions.
We partner with an international logistics platform offering air freight, ocean freight, LCL consolidation, customs brokerage, and door-to-door trucking. We assist with packaging, cargo tracking, and insurance.
Lead times vary by product complexity and service tier. We provide realistic timelines upfront and keep you informed at every stage of the process.
Yes. We ensure all sourced products comply with Vietnamese export regulations and your destination country’s import standards. Our 3rd party QA partner provides specialised audits, inspections, and lab testing for your specific requirements.
Get a quote on our website or contact us directly. We’ll discuss your needs, recommend the right service, and outline next steps — no obligation.
